01. What is the expected delivery timeframe?
The expected delivery timeframe is 6-12 business days, which includes 1-3 business days for order processing and 5-9 business days for shipping.
02. What is the duration of the shipping order processing period?
The shipping order service time of Aspiravacuum.com is Monday-Friday/9:00 AM-4:00 PM (MST).
Shipping orders will be processed within 1-3 business days.
Order processing ends at 4:00PM daily and orders placed after 4:00PM will be prioritized starting at 9:00AM the next business day.
Orders are not processed on weekends, your orders for Saturday and Sunday will be prioritized for processing starting at 9:00AM the following Monday.
03. What shipping method is used, and what is the estimated shipping time?
We offer free shipping for all US orders through UPS, and there are no shipping fees.
The shipping time typically ranges from 5-9 business days.
04. How to cancel the order?
After the order payment is successful, the user can check the order status in the account order details.
You can cancel your order within 30 minutes of placing your order.
After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.
05. Who bears the responsibility for sales tax and customs fees?
Our warehouse is at 3325 E Mariposa St, Phoenix, Arizona, 85018, where your boxing reaction ball will ship from after you place your order.
We are well aware of the love of the American people for exercise and the demand for boxing reaction balls in the United States, so in order to better serve local customers and provide faster and high-quality services, we currently only support US orders, so we do not charge sales tax and customs fees.
06. What are the precautions for signing for receipt?
We hope that you sign for it yourself. If someone else signs for it, please ensure that your package will not be lost.
Please check whether the package and boxing reaction balls are intact before signing.
If the boxing reaction ball has deformed or scratched or broken or missing parts, please reject it and promptly contact our customer service staff Patrick Hughes, we will promptly arrange a replacement or refund for you, thank you.
07. Need help?
If you have any questions or suggestions about Shipping Policy, please contact by email [email protected], our customer service staff Patrick Hughes will reply you within 24 hours, thank you.