01. How can I request a return?
If you need to return the boxing reaction ball within 14 natural days of receiving and the ball meets the return criteria:
(1) Contact our customer service staff Patrick Hughes by email [email protected] to apply for a return.
(2) Find the order you need to return on your account order details, submit your return request, and we will review it for you as soon as possible.
02. What are the conditions that should be met for a return?
The returned boxing reaction ball must be in brand new condition.
Please use the original packaging when returning the boxing reaction ball.
The returned boxing reaction ball should show no obvious signs of damage.
The returned boxing reaction ball should not have any indications of intentional damage.
The returned boxing reaction ball should not be deformed.
The returned boxing reaction ball should not be broken.
The return of the boxing reaction ball should not impact our ability to resell it.
If there are any accessories included, please ensure they are returned along with the product.
03. How long does it take to process a return order?
The return policy service time of Aspiravacuum.com is Monday-Friday/9:00 AM-4:00 PM (MST).
Once you apply for a return, we will deal with the return order for you within 1-3 business days.
Orders are not processed on weekends.
04. What is the returns process?
(1) You can return the boxing reaction ball within 14 natural days with no need to provide a reason.
(2) Once you apply for a return, we will deal with the return order for you within 1-3 business days.
(3) If you need to return the boxing reaction ball, please send it to be returned to 3325 E Mariposa St, Phoenix, Arizona, 85018, recipient is Patrick Hughes.
(4) Please send the order number and courier information to [email protected] after you sending boxing reaction ball.
(5) Once the returned boxing reaction ball has arrived at Aspiravacuum.com’s warehouse and has been successfully inspected, the return process will be started.
(6) We do not charge a re-listing fee at Aspiravacuum.com.
05. Who bears the cost of return shipping?
If the customer dislike the boxing reaction ball's workmanship, color, style, feel, shape, the return freight will be for the buyer’s account.
If the boxing reaction ball we sent is broken, deformed, scratched, abrasion, the return freight will be for Aspiravacuum.com.
06. What is the expected timeframe for processing the refund?
The refund amount will be credited back to your payment account within 1-2 business days. Your patience is greatly appreciated.
07. Need help?
If you have any questions or suggestions regarding our Return Policy, please don't hesitate to contact us via email at [email protected]. Our customer service representative, Patrick Hughes, will respond to your inquiry within 24 hours.